The Key Quality Traits of a Reliable HVAC Company

As the days grow shorter and the weather gets colder, you’ll be relying more on your HVAC system to stay warm and cozy indoors. As long as it remains in good shape for the fall and winter seasons, you won’t have to worry about unexpected breakdowns. For your peace of mind, you need to work with a professional HVAC company that can manage your system properly and keep it running at peak efficiency.

But how can you know if the contractor you hired is reliable and a good match for your home comfort needs? Here’s our take on key quality traits to look for:

Solid Reputation and Customer Experience

When you check an HVAC company’s website and see that they have a lot of positive reviews, it’s a good indication of their reputation within the local community. You can also check their customer testimonials and how they resolve some of their negative feedback. This shows that they know what it takes to earn the trust and loyalty of their customers. You can also look them up on the Better Business Bureau® website to know more about their credentials and other information.

Proper Licenses and NATE Certifications

Another quality trait you should look for when browsing different heating and air conditioning companies is that they’re licensed to operate legally in the State of Oregon. Working with a NATE-certified technician is also a plus. You can rest easy knowing that the professional you’re working with has the skills and expertise in performing HVAC installations, repairs, and maintenance checks.  Short for North American Technician Excellence, getting a NATE certification isn’t required by law, but it still shows that they’re dedicated to giving top-notch HVAC services.

Well-Equipped and Experienced HVAC Contractor

To spot this type of trait in an HVAC company, you can look closely at their technicians and how they work. Their ability to exercise their different mechanical and troubleshooting skills is indicative of their years of experience in the field. And with each successful job, customers will know who to rely on when it comes to HVAC services.

Let Stone Heating and Air take care of all your HVAC needs! When you work with us, you can enjoy the top-tier service brought to you by our friendly, knowledgeable, and trustworthy staff, as well as high-quality products at prices you can afford. To get started, give us a call at (541) 855-5521 or fill out our online contact form. We serve homeowners in Medford, Central Point, Phoenix, Talent, and Ashland.